Effective March 1st, 2009, we are upgrading our shared hosting plans to include more RAM. This really applies only to customers who use Ruby on Rails, Django, or another long-running user-created process. This extra RAM will make more room for your application and give you more breathing room to avoid running over on your plan.
Many have asked our policy on RAM usage and how we enforce the limits. All of the RAM limits on shared hosting are soft, with a high hard limit to prevent a runaway process with a memory leak to cause problems for other accounts. If your Rails application goes over your limit by 5 or 10% we do not typically mind. Since we don’t oversell, the limits are there to help keep resources free for all users on shared hosting plans. If you start to use too much RAM over the buffer zone we allow for all accounts, we will notify you with options on how to proceed.
These new limits will take effect both on new and existing accounts.