Saturday, February 28, 2009

RAM Upgraded on Shared Hosting Plans

Effective March 1st, 2009, we are upgrading our shared hosting plans to include more RAM.  This really applies only to customers who use Ruby on Rails, Django, or another long-running user-created process.  This extra RAM will make more room for your application and give you more breathing room to avoid running over on your plan.

Many have asked our policy on RAM usage and how we enforce the limits.  All of the RAM limits on shared hosting are soft, with a high hard limit to prevent a runaway process with a memory leak to cause problems for other accounts.  If your Rails application goes over your limit by 5 or 10% we do not typically mind.  Since we don't oversell, the limits are there to help keep resources free for all users on shared hosting plans.  If you start to use too much RAM over the buffer zone we allow for all accounts, we will notify you with options on how to proceed.

These new limits will take effect both on new and existing accounts.

RAM Upgraded on Shared Hosting Plans

Effective March 1st, 2009, we are upgrading our shared hosting plans to include more RAM.  This really applies only to customers who use Ruby on Rails, Django, or another long-running user-created process.  This extra RAM will make more room for your application and give you more breathing room to avoid running over on your plan.

Many have asked our policy on RAM usage and how we enforce the limits.  All of the RAM limits on shared hosting are soft, with a high hard limit to prevent a runaway process with a memory leak to cause problems for other accounts.  If your Rails application goes over your limit by 5 or 10% we do not typically mind.  Since we don't oversell, the limits are there to help keep resources free for all users on shared hosting plans.  If you start to use too much RAM over the buffer zone we allow for all accounts, we will notify you with options on how to proceed.

These new limits will take effect both on new and existing accounts.

Monday, February 2, 2009

Alert: New cPanel Phishing Scheme

Recently we received an e-mail from a concerned customer that was claiming that their cPanel account needed validation, instructing them to click a link and provide login credentials.  The e-mail appeared to come from a bogus address and fortunately the link didn't work, instead providing a 404 error page.

We are passing this along to our customers and all cPanel users in general though so that they can be aware of this and avoid this sort of scam.  OCS staff would never e-mail you and ask for information in this way.

If you are an OCS customer and receive an e-mail asking for login details that you're not sure about, please contact us securely.  If you're not an OCS customer, please contact your hosting company or cPanel for details.