Sunday, April 26, 2015

Ruby and PHP Upgrades on Shared Hosting Servers

On July 1st, 2015, we will be upgrading Ruby on our cPanel shared hosting servers from 1.8.7 to 2.2. We will also be upgrading Passenger to the latest version on that date, which will be in the 5.0.x series.  This change will be done to offer native support for Rails 4.x.

Because of this upgrade, some older applications that rely on Ruby 1.8.7 may break.  If your Rails application was built using Rails 3.x or later, things will probably work just fine.  But older Rails versions, like 1.x and 2.x will encounter issues.  Because of this we encourage you to upgrade your applications to use the latest versions of Ruby and Rails as soon as possible.

We are taking this step to ensure that we are running the latest stack of Ruby and Rails on our shared hosting servers and prevent security issues related to older Rails applications.  Since security and uptime are our two highest priorities, this is a mandatory upgrade.

If your Rails application will not run on Ruby 2.x or Passenger 5.x, then we strongly encourage you to migrate to a virtual server before July 1st to avoid issues.  To get a quote for a virtual server server based on your current CPU, RAM, and disk usage, please contact us.

At the same time, we will be upgrading to the 5.5.x series of PHP on all servers.  We already have some shared hosting servers running this version, but as of July 1st, all shared hosting servers will be running 5.5.x or later.  This will bring an end to PHP 5.3.x support which may break very old Joomla applications.  In our experience, Joomla versions lower than 1.5 will experience issues with PHP version 5.3 or greater.  Since this Joomla version has been out of date and unsupported for a very long time (years), it is strongly recommended to update (or switch to something like WordPress) as soon as possible.

Along with this upgrade we will be upgrading all servers to Apache 2.4.  Most servers have this upgrade in place, but some of our older machines do not.  We do not anticipate this to cause any website issues.

If you have any questions about this upgrade, please contact us.

Tuesday, December 23, 2014 Host Issues

NOTE:  This issue has been resolved. Thank you for your patience.

We have a virtual server host (vm2) that is experiencing hardware issues at this time, causing downtime for up to 5% of our customers.  Two of the drives in the RAID-10 array are experiencing errors, so data is being cloned now to an entire set of new drives to ensure maximum reliability and the server will be brought back online as soon as possible.

We apologize for the inconvenience and will update you as soon as possible when full service is restore.

Friday, December 12, 2014

Shared Hosting Server Upgrades - Aries / Venus

The servers Aries and Venus will be decommissioned by Jan 1st, 2015.  In the case of Aries, a cPanel server, your website will be moved automatically to a newer server with no disruption.  For Venus (Webmin) customers, we sent out notices of the upcoming migration in October.  If you did not receive a notice please contact us.

Thursday, October 23, 2014

Legacy VDS Host Reboot

To complete kernel upgrades on our legacy VDS hosting systems, we will need to reboot the host machines.  We will be doing this on October 28th from 2 AM to 4 AM CDT.  Each machine will be rebooted and the hosts restarted as well.  The amount of downtime will be minimal, with less than 15 minutes of downtime expected for each host.

Friday, September 26, 2014

Shellshock Update

As of September 26th, 2014, all OCS servers are patched against the Shellshock Bash bug.  All servers managed by OCS have been updated as well. 

If you host a Linux server with us and we do not manage your server, please run the following commands:

Debian / Ubuntu

apt-get update
apt-get upgrade


yum update

This is a serious vulnerability.  If you have any questions about this, please contact us.

Tuesday, August 5, 2014

Network Maintenance - August 5th, 2014

We will be performing urgent network maintenance during a window beginning August 5th, at 11 PM CDT for a period of up to 5 hours.  We do not expect any significant disruption to service during this time, but there may be some momentary packet loss to some routes while we make adjustments.

Wednesday, July 30, 2014

Network Maintenance - August 3rd, 2014

Some of our customers will experience minor disruptions to network traffic in the early morning of August 3rd, 2014.  This maintenance cycle will start at 1 AM CDT and should finished by 5 AM CDT.  During this time, several brief (up to 5 minute disruptions) interruptions may occur.  We apologize for any inconvenience and appreciate your patience.