Tuesday, December 23, 2014

vm2.ocsservers.com Host Issues

NOTE:  This issue has been resolved. Thank you for your patience.

We have a virtual server host (vm2) that is experiencing hardware issues at this time, causing downtime for up to 5% of our customers.  Two of the drives in the RAID-10 array are experiencing errors, so data is being cloned now to an entire set of new drives to ensure maximum reliability and the server will be brought back online as soon as possible.

We apologize for the inconvenience and will update you as soon as possible when full service is restore.

Friday, December 12, 2014

Shared Hosting Server Upgrades - Aries / Venus

The servers Aries and Venus will be decommissioned by Jan 1st, 2015.  In the case of Aries, a cPanel server, your website will be moved automatically to a newer server with no disruption.  For Venus (Webmin) customers, we sent out notices of the upcoming migration in October.  If you did not receive a notice please contact us.

Thursday, October 23, 2014

Legacy VDS Host Reboot

To complete kernel upgrades on our legacy VDS hosting systems, we will need to reboot the host machines.  We will be doing this on October 28th from 2 AM to 4 AM CDT.  Each machine will be rebooted and the hosts restarted as well.  The amount of downtime will be minimal, with less than 15 minutes of downtime expected for each host.

Friday, September 26, 2014

Shellshock Update

As of September 26th, 2014, all OCS servers are patched against the Shellshock Bash bug.  All servers managed by OCS have been updated as well. 

If you host a Linux server with us and we do not manage your server, please run the following commands:

Debian / Ubuntu

apt-get update
apt-get upgrade


yum update

This is a serious vulnerability.  If you have any questions about this, please contact us.

Tuesday, August 5, 2014

Network Maintenance - August 5th, 2014

We will be performing urgent network maintenance during a window beginning August 5th, at 11 PM CDT for a period of up to 5 hours.  We do not expect any significant disruption to service during this time, but there may be some momentary packet loss to some routes while we make adjustments.

Wednesday, July 30, 2014

Network Maintenance - August 3rd, 2014

Some of our customers will experience minor disruptions to network traffic in the early morning of August 3rd, 2014.  This maintenance cycle will start at 1 AM CDT and should finished by 5 AM CDT.  During this time, several brief (up to 5 minute disruptions) interruptions may occur.  We apologize for any inconvenience and appreciate your patience.

Monday, June 16, 2014

Urgent Server Maintenance - Aquarius Shared Hosting Server

We will be upgrading Aquarius this evening to increase performance on this server.  This upgrade will require two reboots - the first of which being very brief (less than 5 minutes), and the second involving about an hour of downtime.  We will perform the first reboot around 8 PM CDT today, then the second will be after 11 PM CDT.  We will announce the details as they occur on our Twitter feed.